INCREASE REVPAR THROUGH UPSELLING.

IMPROVE SERVICE.

EASY!

Proven to increase RevPAR from guests that have already booked with you, Optii Messenger steps up your eCRM marketing activities without lifting a finger. Optii Messenger allows hotels to communicate with guests by EMAIL or 2-way SMS before, during and after their stay. Targeted and relevant quality messages enable your hotel to minimise no-shows, upsell additional services, reduce commissions and bring your guests back time and time again.

	OPEN UP REVENUE STREAMS
	Upsell to guests before, during and after their stay to upsell rooms, F&B and activity-based sales.
	INCREASE REPEAT STAYS
	Communicate with guests when they leave to encourage repeat visits and direct bookings.
	ELIMINATE NO-SHOWS
	Manage your inventory better by personalising re-confirmations and virtually eliminating no-shows. Provide an easy call-to-action within emails and SMS messages and market hotel facilities at the same time.
	ENHANCE AND IMPROVE
	Advanced reporting provides real-time statistics on open rates and click-throughs, right down to the guests' names. Refine future messages for maximum impact or simply get to know your customer better!
	INTERACT WITH YOUR GUESTS
	Automated actions in response to replies by email or SMS.

Optii Messenger provides your hotel with a fully automated solution, sending the right message, to the right person, at the right time, providing an immediate ROI, month after month.