DOES THIS MEAN THAT WE ARE DOING A BAD JOB?

No, To the contrary. Executive Housekeepers have done a fantastic job with the tools that have been available so far. The intelligence in Optii Keeper simply means that you now have the ability to step your operations up to the next level and achieve results you never even dreamt of. No longer are you tackling a 21st century problem with 19th century tools.

I AM NOT SURE WHETHER MY ROOM ATTENDANTS KNOW HOW TO USE A PDA

A concern that was shared by us, but then proven wrong in every single hotel we are working with. Most room attendants have a mobile phone and even the ones that don't, have children or are otherwise familliar with technology these days, even away from the large cities. On top of this, the PDAs are specifically designed to be very simple, to the point and not confuse room attendants with options. In some hotels we even have conservative room attendants, over 55 years old, with bad vision, who love their Optii (as they are endearingly called)! 

I AM WORRIED THAT OUR ROOM ATTENDANTS WILL BREAK THE PDAs!

Optii's preferred PDAs are selected because of their 'ruggedness' - they are designed for industrial use and will survive if dropped and handled roughly. Most importantly though, using Optii Keeper does not mean that room attendants will carry them on their person all the time: While cleaning, the PDA should be placed on a desk or minibar table inside the room so it does not interfere with the cleaning and incoming messages are easily heard. Optii has never had a PDA returned because of rough handling.

BUT WHAT IF MOST OF MY HOUSEKEEPING STAFF DO NOT SPEAK ENGLISH WELL?

Housekeeping department in every corner of the globe typically have a multi-cultural mix of staff, often not conversant in the local language. Optii Keeper offers a variety of languages, with new languages being added on demand. For example: When a room attendant logs into a PDA, Optii Keeper knows that person's preferred language and automatically displays the right language - whether it's English, Traditional Chinese or Simplified Chinese. Or any other language, just let us know what you need.

HOW LARGE A HOTEL IS THIS SOLUTION APPROPRIATE FOR?

To make the investment worthwhile, the hotel should be no smaller than 150 rooms. From this size up, you will realise the tangible benefits described here. Any hotel larger than 200 rooms should seriously consider Optii Keeper.

OUR HOTEL IS CONTEMPLATING TO OUTSOURCE HOUSEKEEPING. HOW DOES THIS WORK WITH OPTII KEEPER?

Hotels all over the world outsource housekeeping for various reasons, which range from payroll savings to minimising workers insurance exposure. Our answer to this is a simple question: How can another company that operates on the same principles as you provide the same output for less money, while making a profit? The real solution to the stated problems is a more intelligent approach, that allows executive housekeepers to work smarter.

OUR HOTEL IS PART OF A CHAIN WITH CORPORATE CLEANING STANDARDS. CAN WE STILL USE OPTII KEEPER?

Optii Keeper was developed with the input by a large global hotel chain and is specifically designed to not only support the standards and processes, but automate them and take the administrative burden away from the housekeeping managers.

To find out whether your organisation's standards are supported as well, contact us.