Is Outsourcing Housekeeping post COVID-19 the Right Solution for Your Hotel?

Posted by David Dajani

As we start reopening hotels to the new normal post COVIS-19, top-performing operators are entertaining the idea to outsource their housekeeping department due to uncertainty about the future of business , and for good reason! Outsourcing your hotel’s housekeeping staff can cut labor costs up to 25% by greatly reducing expenditures associated with payroll taxes, benefits and high turnover rates that plague so many hotel housekeeping departments.

However, diving in to this new business model comes with some challenges. Outsourcing agencies often require weekly or monthly reports that track how many cleans are being performed and how many hours each room attendant worked at the property. Generally, these third-party employees are not in the hotel’s payroll system and therefore require inefficient paper time sheets to track their hours. Also, individual employees who are cleaning on the property each day may vary if there is a large labor pool.


So, how can you overcome these challenges and reap all the benefits outsourcing your hotel’s housekeeping staff has to offer? The answer lies in finding the right housekeeping management software. Optii’s industry-leading hotel housekeeping management app makes it quick and easy to manage both your own staff and/or an outsourced housekeeping team.

Here’s how:

 

  • Optii’s Housekeeping  gives managers, supervisors and room attendants full visibility into their daily assignments, with just a few clicks!
  • Daily changes to housekeeping room assignments due to sick calls or a last-minute rushes can be made instantly from any device and updated to room attendants and supervisors devices in real-time.
  • Optii’s predictive clean-time technology allows housekeeping managers to accurately estimate the number of room attendants needed for each shift, based on guest type and use pattern.
  • Housekeeping hours and clean-time efficiency are tracked right in the app, making it a breeze for managers to report back accurate numbers to an outsourcing agency.
  • Consistency is the biggest challenge when considering outsourcing resources! Optii’s easy-to-use mobile app puts a virtual housekeeping guide and any additional jobs in the hands of each room attendant, providing step-by-step instructions, images, and videos for cleaning each room to the highest standards.

The Bottom Line

Paired with the right housekeeping management software, outsourcing your hotel’s housekeeping staff is a great way to reduce labor costs and boost productivity. Learn more about how Optii’s best-in-class housekeeping management app can help your hotel make a successful transition to outsourced housekeeping staffing – request a demo today! 

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About Optii Solutions

Headquartered in Austin, USA, Optii Solutions was founded in 2006 by hospitality professionals who recognized the need for innovation in housekeeping and operations management. The Optii hotel operations platform allows hotels to reduce costs, streamline operations and enhance the guest experience in proven and tangible ways. We bring together smarter technologies such as artificial intelligence, analytics, messaging and mobility to empower operations teams, without requiring capital expenditure and complex integrations.
 
Backed by investments from Thayer Ventures, Kinetic Ventures, and HOF Capital, the company services large international hotel clients throughout Asia, Australia, Europe and North America. 
 

Click here to connect with us to learn how.