Privacy Policy

INTRODUCTION

Optii Solutions, Inc (“Optii Solutions”, “we”, “us” or “our”) is committed to protecting and respecting your privacy. This policy outlines the steps we take to protect your personal information when you visit, access or use our websites (individually and collectively, the “Site”) and related products and services, including Optii mobile applications, developer platforms, premium services, plug-ins or any content or information provided as part of the Site (the “Services”). The Services include, without limitation, Optii Housekeeping and the Optii Platform. It also describes the personal information that we collect, the purposes for which we use such information, and your choices regarding our use of it. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here. This privacy statement refers to personal information which is information that can be associated with a specific person and used to identify that person. Personal information does not include information that has been de-identified so that it does not identify a specific user, which may be used for any legal purpose.

PARTICIPATION IN THE EU-U.S. DATA PRIVACY FRAMEWORK

Optii complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Optii has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Optii has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. 

We adhere to the principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, and recourse, enforcement, and liability as set out by the DPF. These principles guide our handling of personal data to ensure that it is processed lawfully, fairly, and transparently.

If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit the Data Privacy Framework website and/or the Data Privacy Framework list website.

ACCOUNTABILITY AND ENFORCEMENT UNDER U.S. LAW

Optii is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) with respect to our adherence to the Data Privacy Framework (DPF) Principles. This includes the handling of personal data received from the European Union, United Kingdom (and Gibraltar), and Switzerland.

By participating in the DPF program, we commit to complying with its principles, and any failure to do so may be investigated and enforced by these U.S. regulatory bodies. If there is a violation of the DPF Principles, these authorities may exercise their powers to ensure compliance and resolve any issues.

BINDING ARBITRATION

In compliance with the Data Privacy Framework (DPF), individuals from the European Union, United Kingdom (and Gibraltar), and Switzerland have the possibility, under certain conditions, to invoke binding arbitration to address any residual complaints regarding the handling of their personal data that have not been resolved through other available mechanisms.

If you have exhausted all other dispute resolution procedures, including contacting us directly and utilizing independent dispute resolution mechanisms (such as submitting a complaint to the relevant supervisory authority), you may be able to invoke binding arbitration as a final recourse. This option is available as part of the DPF's Recourse, Enforcement, and Liability Principles.  Further details about the binding arbitration process and its eligibility criteria can be found on the Data Privacy Framework website.

 

DISCLOSURE OF PERSONAL INFORMATION TO PUBLIC AUTHORITIES

Optii may be required to disclose personal information that we process in reliance on the Data Privacy Framework (DPF) in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We are committed to complying with applicable laws and regulations, and this may involve sharing personal data with government or public authorities when legally obligated to do so.  This includes situations where we receive lawful requests from law enforcement agencies, regulatory authorities, or in response to national security concerns.

LIABILITY FOR ONWARD TRANSFERS

We comply with the EU-U.S., UK, and Swiss-U.S. DPF Principles for all onward transfers of personal data from the EU, UK, and Switzerland, including the onward transfer liability provisions. Optii remains liable for the processing of personal data that we transfer to third parties. This means that if we share personal data with third-party service providers or partners, we ensure that they handle the data in a manner consistent with our commitments under the DPF.

If third parties process personal data in a manner inconsistent with the DPF Principles, Optii will be responsible for the resulting harm unless we can prove that we are not responsible for the event giving rise to the damage.

We ensure that all third parties receiving personal data have provided adequate safeguards, either through participation in the DPF or through other lawful mechanisms, such as standard contractual clauses, to ensure that personal data is protected.

YOUR AGREEMENT TO THIS PRIVACY STATEMENT

By accessing or otherwise using our Site or Services, you are consenting to the information collection and use practices described in this privacy statement. If you are using the Site or Services on behalf of a company or other legal entity, you hereby represent and warrant that you have the authority to consent to this privacy statement (and the Terms of Service applicable to the Site and Services) on behalf of the company or other legal entity. To the extent this privacy statement conflicts with any existing agreement between the company or other legal entity you represent and Optii Solutions, this privacy statement shall control and supersede such other terms and conditions with regard to the subject matter of this privacy statement.

Additionally, if you are using the Site or Services on behalf of a company or other legal entity, you are nevertheless individually bound by this privacy statement even if your company has a separate agreement with us. As used in this privacy statement, “you” and “your” refer to you individually and the company on behalf of which you are entering into this privacy statement.

DATA WE COLLECT

Generally, you can visit our Site without entering any personal information; however, to use our Services, you must register with us and submit certain personally identifiable information. The personal information we collect may include: contact details, such as your First, Middle and Last Name, title/role, company/organization name, e-mail address, telephone and fax numbers, and physical address (Country, City, State and Postal Code); information about your company, and job function; your email marketing preferences; financial information (including credit card or account information); information such as your nationality and country of residence that allows us to determine your eligibility under export control regulations to receive information about certain technologies; information used to customize and facilitate your use of our Site or Services, including login and technical information; inquiries about and orders for our products and services; information that assists us in identifying the products and services that best meet your requirements; event registration information; and feedback from you about our Site or Services.

Information you provide to us. If you use our Site or Services, you may be required to provide us certain information. This includes information:

• Provided at the time of registering to use our Services (user account creation, guest profile/reservation information) and/or subscribing to our Services, posting material or requesting further services.
• Provided when you report a problem with our Site or
• Records and copies of your correspondence (including email addresses), if you contact
• Your responses to surveys that we might ask you to complete for research
• Details of transactions you carry out through our Site or Services and of the fulfillment of your You may be required to provide financial information before placing an order through our Services.
• Your search queries on our Site or through our Services
• Information obtained through your Facebook or other social network account if you register through Facebook and authorize us to access such information (e.g. work history).

Information collected automatically. We collect information about your visit to our sites, including what pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions taken within Optii Solutions’ sites. On sites that you enter with a user ID, we may connect this information with your identity to determine your potential interests in our products and services. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the Site or Services, and the website from which you linked to our Site or Services. The information we collect automatically is statistical data and may or may not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve and to deliver better and more personalized Services, including by enabling us to:

• Estimate of our audience size and usage
• Store information about your preferences, allowing us to customize our Site and Services according to your individual interests.
• Speed up your
• Recognize you when you return to our Site or Services

Information we already have about or from you. If you, your employer, or your employees or other personnel or representatives have an existing relationship with Optii Solutions, we may already have personal and other information about you or your employer / employees that you have provided to us or we have otherwise obtained. In order to more efficiently and effectively provide the Site and Service, notwithstanding any agreement you or the company or other legal entity you represent may have with us, you hereby authorize us to access and use such information. To the extent any pre-existing agreement(s) between us conflict with this privacy statement, such existing agreement(s) are hereby amended with regard to the subject matter of the Terms of Service and this privacy statement. Without limiting the foregoing, you hereby acknowledge and agree that Optii Solutions may publish, reproduce, distribute, modify, prepare derivative works of, adapt, publicly display and otherwise use, in relation to the Site and Services, the data, content, material and other information you have provided or we have obtained about you under an existing relationship.

Geo-Location data. We may collect information regarding your location, through the Google Maps API or otherwise.

Information We Collect From Other Sources. We may also collect information about you from third parties, including but not limited to third-party verification services, credit bureaus, mailing list providers, and publicly available sources.

Legal Basis for Processing

We process personal data based on the following lawful grounds:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose (e.g., marketing communications).
• Contractual Necessity: To perform a contract we are about to enter or have entered into with you.
• Legal Obligation: When we are required to comply with a legal
• Legitimate Interests: When processing is necessary for our legitimate business interests, provided it does not override your fundamental rights and freedoms.

OUR USE OF INFORMATION

Services and transactions. We use your personal information to deliver services or carry out transactions you have requested, such as providing information on Optii Solutions’ products, registering purchased products, processing product orders, handling service issues, replacing product manuals, answering customer service requests, facilitating use of our Site or Services, and so forth. We may use your personal information to facilitate our products and services in relation to our users, partners, the advertisers, developers, and other websites. In order to offer you a more consistent experience in your interactions with Optii Solutions, information collected by or through our Site or Services may be combined with information we collect by other means.

SITE AND SERVICES IMPROVEMENT

We may use your personal information to improve our Site and Services and other Optii Solutions products or services, or to make our Site and Services easier to use by, for example, eliminating the need for you to repeatedly enter the same information, customizing our Site or Services (or other sites or services) to your particular preference or interests, or suggesting connections based on shared work history. Communications. We may use your personal information gathered via our Site or Services to inform you or other users of products or services available from Optii Solutions. For example, if you inform us that you or your employee, as applicable, are no longer an employee at a certain company, we may send you, your employee (if applicable), or other users certain information about other opportunities or the employee’s availability. When collecting information that might be used to contact you about our products and services, we will always give you the opportunity to opt-out of receiving such communications. Moreover, each e-mail communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.

Employment Applications or Inquiries. In connection with a job application or inquiry, you may provide us with information about yourself, such as a resume or curriculum vitae. In addition to other uses disclosed in this privacy statement, we may use this information throughout Optii Solutions and its controlled subsidiaries and affiliates for the purpose of employment consideration, availability or otherwise for Optii Solutions, Optii Solutions’ customers, and other third parties.

Other Uses. We may also use information about you (i) to track and analyze trends and usage in connection with our Site or Services; (ii) to process and deliver contest and promotion entries and rewards; (iii) to protect our rights or property; (iv) to compare information for accuracy; (v) to verify your identity; (vi) to investigate and prevent fraud or other illegal activities; and (vii) for any other purpose disclosed to you in connection with our Site or Services.

Additionally, we use information that we collect about you or that you provide to us, including any personal information:

• To fulfill any other purpose for which you provide
• To provide you with notices about your account/subscription, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Services or any products or services we offer or provide through them.
• In any other way we may describe when you provide the
• For any other purpose with your

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences.

We may use third-party service providers to process and store personal information in the United States and other countries.

INDIVIDUAL RIGHTS AND CHOICES

As part of our commitments to the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, EU, UK, and Swiss individuals have the following rights regarding their personal data:

• The right to access – You have the right to request from Optii Solutions copies of your personal data.
• The right to rectification – You have the right to request that Optii Solutions correct any information you believe is inaccurate. You also have the right to request that Optii Solutions complete the information you believe is incomplete.
• The right to erasure – You have the right to request that Optii Solutions erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Optii Solutions restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Optii Solutions processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that Optii Solutions transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@optiisolutions.com.

OUR USE OF COOKIES AND WEB BEACONS

Cookies are small files that websites save to your hard disk or to your browser’s memory. We may use them to track the number of times you have visited the Site or Services, to track the number of visitors to the Site or Services, to determine and analyze visitors’ use of our sites (including the effectiveness of online advertising), to store information that you provide such as your preferences, and to store technical information useful for your interactions with our Site or Services. We may use session cookies (cookies that are deleted when your browser session ends) to store your user ID, elements of your user profile, to facilitate your movement around our Site or Services (particularly in connection with information searches and order placement) and other information useful in administering the session. You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of Optii Solutions’ Site or Services or other websites that you visit. Our sites also may contain electronic images known as web beacons – sometimes called single-pixel gifs – that allow us to count the number of users who have visited those pages. We may include web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

DISCLOSURE OF YOUR PERSONAL INFORMATION

Except as described below, personal information you provide to Optii Solutions through our Site or Services will not be shared outside of Optii Solutions and its controlled subsidiaries and affiliates without your permission.

Disclosure to service providers. Optii Solutions contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, processing transactions, advertising, and analyzing our Site and Services. We provide these companies with only those elements of your personal information they need to deliver those services.  These companies and their employees are prohibited from using that personal information for any other purpose.

Disclosure to distributors. In responding to a request made by you, we may share your personal information with companies that distribute our products. In those cases, we provide these companies with only those elements of your personal information they need to respond to your request, and these companies and their employees are prohibited from using that personal information for any other purpose. In some cases, we may seek your permission to share your information with distributors for marketing purposes other than responding to a request from you. However, we will not share your information for such marketing purposes unless we have obtained your express consent to do so.

Disclosure in connection with transactions. In connection with certain transactions, we may disclose some or all of your personal information to financial institutions, government entities, and shipping companies or postal services involved in fulfillment.

Disclosures in connection with acquisitions or divestitures. Circumstances may arise where for strategic or other business reasons Optii Solutions decides to sell, buy, merge or otherwise reorganize. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is Optii Solutions’ practice to seek appropriate protection for information in these types of transactions.

Disclosure through the Site or Services. Consistent with the purpose of the Site and Services, we may disclose information you provide to us to other users of the Site or Services.

Accordingly, we may share information about you with people you are connected to through the Site or Services (e.g. your employees, employers, and co-workers) for the purpose of facilitating the Services.

Disclosure for other reasons. We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual. We may also disclose personal information at your direction or to otherwise fulfill the purpose for which you provide it.

Choices and Means for Limiting Use and Disclosure of Personal Data

Optii offers individuals the opportunity to choose how their personal data is used and disclosed in accordance with the Data Privacy Framework (DPF) Principles. We provide the following choices and mechanisms to help you control your personal data:

1. Opt-Out of Marketing Communications:  You have the right to opt-out of receiving marketing communications from us. You can do this by clicking the "unsubscribe" link in any marketing email or by contacting us at privacy@optiisolutions.com.

2. Limit Disclosure to Third Parties:  We offer you the option to restrict the sharing of your personal data with third-party service providers or partners for purposes other than those necessary to provide our services or meet legal obligations. You may exercise this right by contacting us at privacy@optiisolutions.com.

3. Control Over Data Sharing for New Purposes:  If we intend to use your personal data for purposes not originally disclosed to you, we will provide you with the choice to opt-in or opt-out before any such data use occurs. We will notify you of any significant changes to how your data will be processed.

4. Cookies and Tracking Technologies:  You can manage your preferences for cookies and other tracking technologies by adjusting your browser settings or using any consent management tools provided on our website.

SECURITY

Optii Solutions is committed to protecting the security of your personal information including complying with any applicable national and/or international regulations/frameworks such as GDPR, EU-U.S. Data Privacy Framework (EU-U.S. DPF), UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF). We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access control, and secure data storage. For more information on the security of your personal information, please email us at: security@optiisolutions.com.

DATA RETENTION

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or to meet legal, accounting, or reporting requirements. After that, your data will be securely deleted or anonymized.

CHILDREN’S INFORMATION

The Children’s Online Privacy Protection Act was created to protect children under the age of 13 from unsuspecting acts or practices in conjunction with collecting, using, and disclosing any information about them. Our Services are not intended for anyone under the age of 13. If you are under 13, do not use or provide any information on or through our Services. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you are a parent or guardian or otherwise believe we might have any information from or about a child under 13, please contact us so that we can delete the child’s information. The Site and Services will never knowingly accept, collect, maintain or use any information from a child under the age of 13. If a child whom we know to be under the age of 13 sends personal information to us online, we will only use that information to respond directly to that child or notify parents.

THIRD PARTY SITES

Our Site or Services may contain links to other sites such as Optii Solutions distributors and sales affiliates, professional and government organizations, and publications. We also link to third-party providers that host, maintain and operate on-line training curricula. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

The Site and Services may incorporate the Google Maps API. Accordingly, if applicable, by accessing or using our Site or Services, you hereby agree to be bound by Google’s Privacy Policy (available at http://www.google.com/privacy.html).

COMPLAINTS AND DISPUTE RESOLUTION

In compliance with the EU-U.S., UK, and Swiss-U.S. Data Privacy Frameworks, Optii is committed to resolving any complaints about our collection or use of your personal data. European Union, United Kingdom (and Gibraltar), and Swiss individuals with inquiries or complaints regarding our privacy practices should first contact us at privacy@optiisolutions.com.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you may contact our independent dispute resolution provider JAMS (https://www.jamsadr.com/DPF-Dispute-Resolution) or file a complaint with the relevant supervisory authority in your jurisdiction.

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section § 1798.83 permits users of our Site and Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to Optii Solutions at 5540 N Lamar Blvd # 22, Austin, TX 78751, USA by phone at +1 (512) 793-7705, or by email at support@optiisolutions.com.

ENFORCEMENT OF THIS PRIVACY STATEMENT

If you have questions regarding this statement or our handling of your personal information, please contact us. We will promptly address your concern and strive to reach a satisfactory resolution.

CONTACT INFORMATION

If you have any questions, complaints, or claims related to this Privacy Policy or our DPF compliance, you may contact Optii Solutions at 5540 N Lamar Blvd #22, Austin, TX 78751, by phone at +1 (512) 793-7705, or by email at legal@optiisolutions.com.

CHANGES TO THIS PRIVACY STATEMENT

We may update this Privacy Policy to reflect changes in our information practices or to ensure compliance with the EU-U.S., UK, and Swiss-U.S. Data Privacy Frameworks. When we do, we will revise the “last updated” date at the top and bottom of the privacy statement. Your continued use of the Services constitutes your acceptance of the then-effective privacy statement.

Last updated: October 15, 2024