Optii Blogs & News

Optii Solutions announces international growth plans and significant operational improvements for hotels

Optii grows global footprint and builds stellar international team Company is on track to double in size by end of Q1 2021 New tech functionality delivers dramatic savings for hotel operations teams   Austin, Texas, 15 September 2020 – Optii Solutions, a global hotel operations technology company is announcing rapid international expansion plans to help more hotels across the globe deliver complex pandemic cleaning protocols and mitigate rising costs. Within four to six weeks after implementation, Optii customers see on average 25% increase in staff productivity, a decrease of 20% in labor costs, and 4 hours returned to supervisors. In addition, rooms can now be ready 2 hours quicker than before and queues at the Front Desk can be decreased by around 80% using Optii. Since July 2020, Optii has been significantly building its teams in the US as well as opening an office in London. Deborah Pevenstein joins the leadership team as Chief Revenue Officer and Rachel Puglisi joins as Director of US Sales. Dylan Firn, joins the team in London as Director of EMEA Sales. The new team boasts an impressive track record in the hospitality technology sector, with experience in companies such as TravelClick, SiteMinder, Mews, Rainmaker and OTA Insights. Optii also continues to sign new customers across the US, Europe, and Asia and has maintained its pre-pandemic customer base throughout the lockdown period. The company is currently on track to double in number of new hotel clients by end of Q1 2021. To help meet new cleaning requirements, Optii has invested in new functionality to allow hotels to cope with the pandemic hospitality environment in the most effective way possible. Stayovers, bespoke cleaning protocols and departure cleans can be efficiently managed through the platform. Additionally, audit trails have also been developed with operations teams in mind, to enable contract tracing to be easily, recorded and tracked. Optii has also introduced remote onboarding and in-app training features to help new and current employees stay up to date on the latest requirements, alongside staff training on new protocols in this new, contactless world. Deploying Optii technology to manage daily operations delivers General Managers critical data on cleaning times and tasks which is essential in running the new operations processes efficiently. Managing Director at Thayer Ventures, Chris Hemmeter said, “Every hotel in the world is taking a long hard look at their operations to see where efficiencies and savings can be made without undermining their ability to deliver the new cleaning standards or damaging the guest experience. Thayer Ventures invested in Optii Solutions because it has the potential to be transformational for hotel operations. These gains are significantly magnified by the pandemic and we are delighted to be supporting Optii’s international expansion and actively helping more hotels to get back on their feet.” Katherine Grass, CEO of Optii said, “I am extremely excited to welcome an incredible team on board with me at Optii to expand our reach. The hotels we are working with have seen significant benefits to automating and digitizing their operations, gaining greater cost savings, efficiencies and transparency than they have ever experienced before. It is our hope that working together, we will build stronger hotel operations that will see a faster return to profitability and be more resilient in their ability to handle the road ahead.” To find out more about Optii and how it could help your hotel please contact us.
Read More

Optii welcomes Deborah Pevenstein as Chief Revenue Officer

Jul 24, 2020 7:49:52 AM | Deborah Pevenstein | 0 Comments
hotel operations hospitality industry
We are delighted to announce that Deborah Pevenstein has joined the Optii team as our new Chief Revenue Officer.
Read More


While other housekeeping solutions are just creating endless checklists, Optii Solutions is proud to go much further and develop key new features directly into our product to automate cleaning protocols.
Read More

New hotel cleaning protocols to cost over $130k USD per hotel on average per annum

As new hospitality cleaning protocols are being released on a daily basis worldwide, Optii Solutions, the leading hotel operations platform, has worked with hotel partners to calculate the cost of implementing the new cleaning requirements.  Initial analysis shows that hotels will need to budget around $130,000 for a 250-room hotel, running at around 60% occupancy.  However, measures such as cutting out stayover cleans or charging extra for additional ancillary services could be introduced to raise upwards of $110,000 in the same scenario, thereby largely offsetting these additional costs.
Read More

LUXXE Extends Partnership with Optii Across all Hotels.

Austin, Texas, May 27, 2020– LUXXE Outsourced Hotel Services, one of Australia's leading providers of hotel housekeeping staff, today announced its commitment to extend its partnership with Optii Solutions, the innovative  hotel operations technology platform. LUXXE has been working in partnership with Optii for several  years across multiple hotels and is extending the services partnership of Optii product portfolio, Optii Keeper, Optii Service and Optii Chat across an additional 8 properties in Sydney, Canberra, Brisbane and Cairns.
Read More

Optii introduces new technology offerings

Optii Solutions, the leading authority on housekeeping operations has expanded its portfolio by launching Optii Service and Optii Chat with a fresh multicolored Optii logo and brand new website to mirror the new service offering and global expansion of the company. Both products have been designed to address key pain points in hotel operations, such as repetitive ad hoc service tasks and poor communications due to inefficient radios and language barriers across teams. Both modules aim to help hotels increase efficiency, reduce costs and enhance guest experiences.  
Read More

Optii commits to AHLA Safe Stay initiative

Optii Solutions announced today its commitment to endorse the AHLA Safe Stay initiative.  
Read More

Optii offered cost free to all 17,000 participating hotels

AUSTIN, Texas - Optii Solutions, the provider of the most advanced labor optimization solution for hotel housekeeping teams, has teamed up with the American Hotel and Lodging Association to support hotels participating in the ‘Hospitality for Hope’ initiative.
Read More

Optii Welcomes Katherine Grass

We are delighted to announce that Katherine Grass has joined the Optii team as our new Chief Executive Officer.   
Read More

Hotel Operations... The New Norm

Apr 15, 2020 8:03:42 AM | David Dajani | 0 Comments
hotel operations covid19
 During these unprecedented times, hotels are having to make decisions that were unimaginable as we closed-out 2019. Hotels are being shuttered with the knowledge that many might not open their doors for some time. 
Read More

Hotel Housekeeping: How To Sanitize Against Coronavirus

Mar 26, 2020 1:04:16 PM | David Dajani | 0 Comments
Hotel Housekeeping and the Novel Coronavirus As hotel housekeeping experts, we want to share a few simple tips and resources to ensure the health and safety of your team and community. 
Read More

Know Your Hotel's Operation like the Back of Your Hand to Become a Great Leader

Apr 26, 2019 3:27:29 PM | David Dajani | 0 Comments
hotel operations
Knowledge is power. Yes, we’ve all heard that one before but in the world of hospitality it will always remain to be true.
Read More


About Optii Solutions

Headquartered in Austin, USA, Optii Solutions was founded in 2006 by hospitality professionals who recognized the need for innovation in housekeeping and operations management. The Optii hotel operations platform allows hotels to reduce costs, streamline operations and enhance the guest experience in proven and tangible ways. We bring together smarter technologies such as artificial intelligence, analytics, messaging and mobility to empower operations teams, without requiring capital expenditure and complex integrations.
Backed by investments from Thayer Ventures, Kinetic Ventures, and HOF Capital, the company services large international hotel clients throughout Asia, Australia, Europe and North America. 

Click here to connect with us to learn how.