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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Optii Blog

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Olivia Messina

Room attendant making bed, housekeeping KPI report

How Technology Is Supporting Housekeeping Well-Being Through Meaningful Recognition

Jan 12. 2026
If you work in hospitality, you already know that your housekeeping team sets the tone for everything else. They shape how a...
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Optii 2025: A Year of Momentum & Growth

Dec 23. 2025
This year brought plenty of uncertainty to the hospitality industry, including shifting demands, operational pressure, and...
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Headshot of Gabriela Terrazas, Customer Success Specialist at Optii, next to a neatly made hotel bed.

Managing Humans, Not Rooms: Leadership Lessons from a Former Director of Housekeeping

Dec 10. 2025
For Gaby Terrazas, leadership in housekeeping came down to one thing. Managing humans and culture. After 15 years in hospitality,...
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Video: Driving Innovation for Independent Hotels, Our Partnership with Curator

Dec 8. 2025
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Screenshot of Optii’s housekeeping features including automated Linen Strip settings by room type, the new Housekeeping navigation tab, and the My Jobs view showing assigned cleaning tasks with credit breakdowns.

What’s New in Optii: Our Latest Release

Dec 5. 2025
We’re excited to introduce Optii 3.22.0, a release built to make Housekeeping more focused, efficient, and intuitive. This update...
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Wendy Zapach, Chief Revenue Officer at Optii, smiling during her interview at The Hospitality Show in Denver, with the quote “Trust is lost with lack of innovation...” displayed beside her.

Interview: Navigating Trust, Innovation, & Partnerships in Hotel Tech w/ Optii CRO Wendy Zapach

Nov 4. 2025
Join Wendy Zapach as she weighs in on the wave of consolidation sweeping hotel tech, what it means for innovation and trust, and...
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.