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Optii Blog

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Headshot of Gabriela Terrazas, Customer Success Specialist at Optii, next to a neatly made hotel bed.

Managing Humans, Not Rooms: Leadership Lessons from a Former Director of Housekeeping

Dec 10. 2025
For Gaby Terrazas, leadership in housekeeping came down to one thing. Managing humans and culture. After 15 years in hospitality,...
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Video: Driving Innovation for Independent Hotels, Our Partnership with Curator

Dec 8. 2025
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Screenshot of Optii’s housekeeping features including automated Linen Strip settings by room type, the new Housekeeping navigation tab, and the My Jobs view showing assigned cleaning tasks with credit breakdowns.

What’s New in Optii: Our Latest Release

Dec 5. 2025
We’re excited to introduce Optii 3.22.0, a release built to make Housekeeping more focused, efficient, and intuitive. This update...
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A Season of Thanks: Notes from Our Leadership Team

Nov 25. 2025
As we enter this season of gratitude, we want to take a moment to celebrate the incredible people who make hospitality what it...
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Wendy Zapach, Chief Revenue Officer at Optii, smiling during her interview at The Hospitality Show in Denver, with the quote “Trust is lost with lack of innovation...” displayed beside her.

Interview: Navigating Trust, Innovation, & Partnerships in Hotel Tech w/ Optii CRO Wendy Zapach

Nov 4. 2025
Join Wendy Zapach as she weighs in on the wave of consolidation sweeping hotel tech, what it means for innovation and trust, and...
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The Hospitality Show 2025: Trends and Insights from the Show Floor

Oct 30. 2025
Between Mark McGrath and the buzzing showroom floor, this year’s Hospitality Show was one for the books! From conversations with...
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.